General

PRIVACY STATEMENT

As the operating company of the website Wir-Wetten (hereinafter jointly referred to as “the company“) aims to actively work towards enhancing trust in data protection and thus takes every possible step to inform its users of all relevant security measures.

Basically, you are able to move around our website freely without transmitting any information or data. Only when you wish to place a bet is registration and the transmission of data necessary. However, numerous safety installations prevent unauthorised third parties from accessing your personal data.

COLLECTING YOUR DATA

If you wish to transfer your winnings into your bank account, the following personal data is needed:

• Name and surname of account holder
• Name of bank
• IBAN
• SWIFT

When you create a betting account usign a credit card, the following personal data is needed:

• Name and surname of cardholder
• Name of credit card company
• Credit card number
• Expiry date of credit card

In order to participate on the bonus system, competition or get a free betting account with a voucher, you must:

• Gender
• Surname and first name
• Date of birth
• Residential address
• E-mail address
• Confirmation that you are over 18 years of age (minors are not allowed to bet)

Before your first payout is allowed, you will be asked to send us a copy of an official document which includes a photograph of yourself (e.g. passport, identity document), either by fax or as an upload. You can be absolutely assured that only you receive your money.

USE OF PERSONAL DATA

All personal data is stored in the database of the company.

For security reasons, your personal data will not be passed on to third parties, except for other companies of the Wir-Wetten, in any form whatsoever as a matter of principle, unless of course you give us permission to do so. So as to aid the prevention of match or price rigging, we are able to relay a suspected offender’s saved details (information pertaining to the reservations or suspicions of the respective misdemeanour in question) to sporting bodies, authorities or any other third party, which deals with the investigation of such offences. For the purpose of research on the prevention of addiction, data can be made anonymous and passed on to the respective institutions. The company naturally fulfils the valid legal regulations for the collection and processing of personal information.

In the case you close your betting account, your personal details saved in our system will, in accordance with the legal period of warranty, only be deleted at your express request. It is not possible to delete your details prior to this respite period, as this information must be available for your security should it be required for unenforceability, exertion or defence of legal claims by authorities or court of law.

So as to avoid the nuisance of being troubled by third parties, we advise that you do not reveal your personal details in chat rooms or forums.

PREVENTION OF PARTICIPATION BY UNDERAGE PERSONS

The company reserves the right not to allow underage persons (under the age of 18) to take part in sports betting. For this reason the company requests that bettors confirm that they are of legal age and give their date of birth upon registration.

In addition, the company requests a copy of an official document, which includes a photograph, before every first payout. Should the company, in the course of the above-mentioned verification, establish that a bettor is underage, all transactions recoded in this account will be reversed regardless if bets were won or lost. The bettor is barred from further play as of immediate effect.

Safety measures to protect personal data

The company uses the latest security technology available to ensure you the best possible protection.

FURTHER TECHNICAL SECURITY MEASURES

In order to prevent illegal manipulation by third parties and to identify and prevent any form of misuse, we record the IP addresses of all computers used to access the line-up on the Wir-Wetten homepage.
In addition, all your data is protected from unauthorised access by a so-called firewall – a computer that is fitted with complex security technology specifically designed to shield the company’s network from the Internet.
Additionally, the company uses reliable internal data protection mechanisms combined with a restrictive security system.

CORRECTING PERSONAL DATA

As a registered user, you have the option to change or revise your personal data (with exception of your first name, last name, date of birth and country) at any time.

CLOSING YOUR ACCOUNT

As a registered user you may close your betting account at any time. When your account is closed, any positive balance will be paid out to you and the personal data stored encrypted. Deleting personal data is not possible because in order to ensure your security, this information has to be available should it be needed in pursuing cases of fraud. With this exception, data is subsequently not used by the company. The deletion of the personal data takes place with the expiration of the statutory period of limitation.

If you have any questions regarding data protection, please contact our Customer Support Team at info@wir-wetten.com.